Terms of Use

Status of product

Each product in our store has a status of product. What does it mean

  • In Stock. The product is in stock and is ready for immediate delivery / payment or purchase in our retail store at: Terbatas 12, Riga.
  • Sold out. This product cannot be ordered and paid immediately. If you want to know when the goods will be available, please write to info@virtuveslietas.lv
  • By request. This product is currently not available in our warehouse, but you can order it by filling out the contact information. You will not receive an invoice, but only an order confirmation. We will contact you and tell when this product will be available.

How to do a payment?

  1. Transfer to our account after received INVOICE PROFORMA from our menager. Items are shipped after payment is received. Please make payment only after receiving confirmation of stock! 

  2. By cash in our shop at Terbatas 12, Riga.

  3. By payment card (VISA, VISA Electron, Mastercard, Maestro) in online shop or in our shop at Terbatas 12, Riga.

Warranty and return policy

We respect each our customer and always try to find a compromise on outstanding issues, because each purchase in our shop have to bring а joy!

We guarantee that the goods conform to the specification at the time of purchase, and has no hidden defects. All goods has a standard 2-year warranty on manufacturing defects. The warranty does not cover normal wear and tear or misuse of the product.

The Law on Consumer Protection provides that the consumer is entitled to a refund of quality goods for two weeks from the date of purchase if the product is purchased through the Internet.

If you do not like purchased goods, but you already used it, we can not return your money, based on 12.6. point of Law to protect the rights of consumers.

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